At Journey Health & Lifestyle™, we understand that the protection of consumer privacy is an important public concern. Accordingly, we have adopted this Privacy Statement to serve as the foundation for our internal privacy policies and procedures. It is our commitment to providing meaningful privacy protection for our customers.
By supplying us with your email address, you will receive important information such as order confirmation notices, exclusive offers available only through email, and product updates. Journey Health & Lifestyle™ will not sell or rent your email address, and we respect your online privacy. If you do not wish to receive such emails, you can unsubscribe from all future emails here. If you have any questions or concerns, you can also email us at CS@journeyhl.com.
2. Information security
We maintain technical and organizational safeguards to protect the confidentiality of our customers’ personal information against unauthorized access or disclosure, accidental loss, alteration or destruction.
3. Use of customer information
We collect personal information directly from our customers in the process of providing them products or services, as well as from consumer reporting agencies and outside sources. We use personal information only for purposes of administering our business activities, providing services and making available additional products and services to our present and prospective customers.
The personal information that our customers provide, as well as information about our customers’ orders, may be shared with third parties. These marketing partners may use this information to send our customers offers of interest.
We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitor's IP addresses, cookies and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity.
4. “Do not solicit” option
We recognize that some of our customers do not want to be solicited for offers and promotions from us. Accordingly, we provide our customers the option to have their names and addresses removed from our mail and/or telephone solicitation lists. We have procedures that assure a consumer’s name, address and telephone number are removed from our marketing lists.
Customers who do not want us to contact them can let us know by unchecking the “marketing offers” box during account creation or checkout; additionally you can unsubscribe from all future emails here. Customers who do not want us to share their name and address with third party marketing partners can let us know by filling out this form and submitting it.
5. Maintaining customer privacy with our business partners
We strive to ensure that the companies we use as our business partners support our commitment to privacy protection in their handling of personal data about our customers.
6. Employee education
We provide training to our employees regarding their responsibilities under this Privacy Statement, and we expect them to do their part in protecting our customers’ privacy. We also conduct regular internal audits to support our commitment.
7. Privacy Statement availability to customers
We want our customers to know about our commitment to providing privacy protection. Therefore, this Privacy Statement is available upon request to customers, investors, employees, governmental authorities and members of the general public.